EVENT VENUE BOOKING TERMS & CONDITIONS

At CoastLab we try to make our Terms & Conditions as straight forward as possible. 
If you have any questions, please contact us via email hello@coastlab.co.nz

1. Booking Confirmation

  • A minimum hire of 3 hours ($119/hr) is required for all event bookings at CoastLab, this can include pack in and pack out time

  • A 50% deposit of the total hire cost is required to confirm your booking. The deposit must be paid within 7 days of receiving the booking confirmation.

  • The remaining 50% is due on the day of the event.

2. Payment

  • Payment can be made via bank transfer or credit card

  • If full payment is not received by the start of the event, CoastLab reserves the right to cancel the booking and retain the deposit.

3. Cancellation Policy

  • If a booking is cancelled 5 days or less prior to the event, 50% of the total booking cost will be charged as a cancellation fee.

  • Cancellations made within 2 days of the event will not be eligible for a refund, and the full booking cost will be charged.

4. Changes to Booking

  • Any changes to the booking (such as date or time adjustments) must be made in writing and are subject to availability. CoastLab reserves the right to approve or deny changes based on availability and business considerations.

5. Event Setup and Pack Down

  • The client is responsible for setting up and packing down the event within the hired time frame. Additional fees may apply if the venue is not vacated at the agreed time.

  • CoastLab must be left in the condition it was found. Any damages or excessive cleaning required will be charged to the client

  • A $90 cleaning fee will be charged to all venue hires

6. Use of Venue

  • The client is responsible for the behavior of all event attendees and ensuring the venue rules are followed.

  • The client is responsible that non of the desks or the equipment will be touched or moved

  • CoastLab reserves the right to refuse entry or terminate the event if any illegal or harmful activities are taking place.

7. Liability

  • CoastLab is not responsible for any loss, damage, or injury incurred during the event. Clients are advised to ensure that their own insurance is in place if required.

By booking CoastLab, you agree to these Terms & Conditions.

MEETING ROOM BOOKINGS TERMS & CONDITIONS

At CoastLab we try to make our Terms  & Conditions as straight forward as possible. 
If you have any questions, please contact us via email hello@coastlab.co.nz

1. Bookings
Each booking you make will entitle you to the use of the selected meeting room for the selected time and attendees. Rooms can only be booked for full hours with a minimum of 1hour. If you book outside of our normal operating hours (8:30-5:00pm) an extra surcharge of $25 plus GST will occur.

Please only use the room for the time booked – we reserve the right to charge you for going overtime. If you use the room for less the booked time, you will still be invoiced for the original time slot booked. Use of our meeting rooms is limited to business meetings up to the capacity of the room and our consent is required for any other type of use.

When you have finished your meeting, please leave the room clean and tidy on your departure. We are entitled to charge you for any damage caused during your use of the room and for any cleaning charges over and above what would be normally expected having regard to the space and its use.

2. Payment Terms
Meeting Room bookings will be invoiced and can be paid via bank transfer or credit card (surcharges apply for credit card payments). Payment for the full invoice is required within 7 days of booking.

3. Cancellations/Rescheduling
Confirmed bookings rescheduled or cancelled at least 48 hours prior to the booking time will incur no cancellation fee.
Confirmed bookings cancelled within 48 hours of the booking will incur a 60% cancellation fee. 

4. Safety 
CoastLab staff are responsible for health and safety and CoastLab reserves the right to terminate your visit should any attendee fail to correct any aspect of poor or unacceptable behaviour. Should this happen, no monies will be refunded to you. 

5. Smoking 
Smoking is not permitted onsite at any time. If any attendee would like to smoke, including any e-cigarettes, they will need to vacate the building.

HOT DESK DAILY & CONCESSION PASS BOOKINGS TERMS & CONDITIONS

These Terms and Conditions describe your rights and obligations in connection with your receipt and use of the services provided by CoastLab in connection with your Hot Desk / Concession Pass. 

1. Cancellation/Rescheduling Policy
Please note that our cancellation policy is 12 hours (9pm the night before) in order to reschedule or cancel your booked desk.

2. Community Guidelines
By booking a hot desk at CoastLab, you agree to the CoastLab Community Guidelines.
Shall these be repeatedly violated, we reserve the right to cancel your booking or concession pass at any time with no refund.

3. Zoom Room / Zoom Pod access
Access to Zoom Room or Zoom pod are due to availability - first come first serve.     

4. Meeting Room Bookings
Meeting Room bookings can only be booked via a CL Staff members and will be invoiced at $35/hr incl. GST. The invoice is to be paid within 5 working days. 

5. Safety 
CoastLab staff are responsible for health and safety and CoastLab reserves the right to terminate your visit should any attendee fail to correct any aspect of poor or unacceptable behaviour. Should this happen, no monies will be refunded to you. 

6. Smoking 
Smoking is not permitted onsite at any time. If any attendee would like to smoke, including any e-cigarettes, they will need to vacate the building.